1. Free U.S. Shipping: We offer free shipping via USPS on all orders within the United States.
2. Order Processing & Dispatch: All orders are shipped on the next business day after payment is confirmed. Weekends and public holidays are not considered business days. Delivery times vary depending on the destination and USPS transit schedules.
3. International Shipping: We offer international shipping at an additional cost, which varies depending on the destination country. Please contact us before placing your order for shipping rates and details.
4. Special Orders: Looking for an item that isn’t listed on our website? Feel free to contact us via WhatsApp. Our team will be happy to check availability, pricing, and shipping options.
5. Order Tracking: Once your order has shipped, you will receive a tracking number so you can monitor your shipment’s progress.
Return & Exchange Policy (Read more)
At OSKO SPORTS, customer satisfaction is our priority. We are committed to providing a fair and transparent shopping experience. If we make a mistake with your order, we will take responsibility and work to make it right.
1. Exchanges & Availability: Exchange requests must be submitted within 15 days of delivery and are subject to product availability. Items must be unused, unworn, unwashed, and returned in their original condition, with all original tags and packaging. Please contact us before returning an item to confirm availability and receive instructions.
2. Promotional & Final Sale Items: Items purchased during promotions, sales, or special offers, as well as products marked as final sale, are not eligible for discretionary returns or exchanges. This restriction does not apply to defective or incorrect items or affect any rights provided by applicable law.
3. Shipping Costs for Exchanges: Customers are responsible for shipping costs associated with standard exchanges, including return shipping and shipment of the replacement item.
4. Defective, Damaged, or Incorrect Items: If you receive a defective, damaged, or incorrect item due to an error on our part, OSKO SPORTS will take full responsibility for resolving the issue, including any applicable return and replacement shipping costs. Please contact us as soon as possible with your order number and clear photos of the item.
5. How to Request an Exchange: To request an exchange, contact our customer support team via WhatsApp within 15 days of receiving your order. Please include your order number, the reason for your request, and any relevant photos.
